Privacy Policy
Privacy Policy Effective Date: [10/07/2025 Company Name: Deluxe Chauffeured Cars ABN:29 427 025 632 We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and store your data when you interact with our services, including bookings made via our online system powered by Rezdy. 1. What Information We Collect When you make a booking, contact us, or use our website, we may collect the following information: Full name Email address Phone number Billing address Payment information (processed securely through our payment provider) Special requirements or notes (e.g., dietary needs, mobility access) IP address and browser/device details (via cookies or analytics) 2. How We Use Your Information We use your information to: Confirm and manage bookings Communicate with you about your reservation Send service-related updates and reminders Improve our services and customer experience Comply with legal and financial obligations 3. How We Share Your Information We do not sell or rent your personal information. We only share it with: Rezdy (our booking platform provider) to manage your booking Payment gateways Stripe for secure transaction processing Third-party service providers assisting in operations (e.g., email/SMS tools) Legal authorities, only when required by law 4. Data Storage and Security Your data is stored securely on protected servers. We use industry-standard security practices including encryption and restricted access. Payment information is processed securely via third-party gateways and never stored directly on our servers. 5. Cookies and Analytics Our website may use cookies to enhance your experience and collect usage data (e.g., via Google Analytics). You may choose to disable cookies through your browser settings. 6. Your Rights You may: Request a copy of your personal data Ask us to update or delete your information Unsubscribe from communications at any time To make a request, please contact us at: ? operations@chauffeuredcars.com.au ? +61 08 627814666 7. Changes to This Policy We may update this Privacy Policy from time to time. The latest version will always be available on our website. 8. Contact Us If you have any questions or concerns about your privacy, please reach out: Deluxe Chauffeured Cars Email:operations@chauffeuredcars.com.au Phone: +61 08 6278 4666 Address: 2/185 Eighth Ave Inglewood WA 6052