Terms and Conditions

Terms and Conditions 1. Bookings and Payments All bookings are subject to availability. A deposit or full payment is required at the time of booking to secure your reservation. Payments can be made securely via our online booking system powered by Rezdy. Prices are in [insert currency] and include applicable taxes unless stated otherwise. 2. Deposits and Balance Payments A [e.g., 30%] deposit is required to confirm your booking. The remaining balance is due [e.g., 7 days] before the scheduled activity. Bookings made within [e.g., 7 days] of the activity date require full payment at the time of booking. 3. Cancellations and Refunds Customer Cancellations: Cancellations made [e.g., more than 7 days] before the activity will receive a full refund. Cancellations made within [e.g., 7 days] are non-refundable. Operator Cancellations: We reserve the right to cancel or reschedule due to unforeseen circumstances (e.g., weather, minimum numbers not met). If we cancel, a full refund or reschedule will be offered. 4. Changes to Bookings Any request to change a booking must be made in writing and is subject to availability. Changes may incur additional charges. 5. Participant Requirements Participants must arrive on time and meet any stated requirements (e.g., age, fitness level). We reserve the right to refuse service to anyone under the influence of drugs or alcohol or posing a safety risk. 6. Liability Waiver All participants must agree to our waiver of liability before the activity. We are not liable for loss, damage, or injury incurred during the activity, except where required by law. 7. Privacy We respect your privacy. Personal information collected during the booking process will be used solely for booking and operational purposes and in accordance with our privacy policy. 8. Third-Party Bookings If you book through a third party (e.g., Viator, Airbnb), their terms and fees may also apply. 9. Force Majeure We are not liable for failure or delay in performance due to events beyond our control (e.g., natural disasters, government restrictions).